Frequently asked questions

Why should I get tested?


Anyone who's sexually active should engage in regular STI testing, and we're excited to make testing easier with our home testing boxes.




What guidance will I get along with my results?


Our home STI testing boxes will check whether or not you test positive for a variety of sexually transmitted diseases. In the event that your test results are abnormal you will have an easy to access call to action to contact a certified physician, with no additional cost, to discuss your particular case. We take customer privacy very seriously and only you will have access to this information. In rare cases, testing for these conditions can be inconclusive based on when you were exposed. These results, called "indeterminate", do not mean that your results are going to be abnormal, it just means that the testing was unable to provide a clear answer at this time.




Can I insert a video in my FAQ?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




How do I edit or remove the "FAQ title"?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.





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eWellness Limited

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Richmond Upon Thames

London TW9 2RL

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